Are You Building A Culture Of Content?

Harnessing The Power Of Content To Engage Your Customers   The most common buzzword on the lips of marketers right now is content marketing.  Like all good buzzwords, this term implies a powerful new approach for consumer engagement, but its exact meaning—and...

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How Does a Brand Become Social? #WeFirst

    Does being social help a brand’s bottom line? Today, we take the existence of popular social media platforms for granted in our daily lives.  Although not everyone is sharing online, many of us are.  Facebook alone boasts over 800 million active users at...

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Tasti D Lite: The Flavor of Social Branding

Create a brand customers crave  “The sidelines are a dangerous place to be in this environment,” write James Amos and BJ Emerson in their new book The Tasti D Lite Way: Social Media Marketing Lessons for Building Loyalty and a Brand Customers Crave.  This sentiment is...

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Brand Storytelling: Why Your Employees Should Tell Your Story

Responsibility for a brand goes beyond the marketing department—it’s everyone’s job.  You cannot stifle branding by slotting it into the same outdated organizational paradigms.  New social technologies have mandated a fundamental shift in brands, but this shift can...

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Recalculating Route: The New Customer Journey

Everything changes. You might say that even change itself changes. For years, marketers have focused on what is called the AIDA model, in which brands drive Awareness, Interest, and Desire for products to achieve Action (purchase).  The fundamental problem with the...

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2012 #Nifty50 Top Men in Technology on Twitter

2012 #Nifty50 Top Men in Technology on Twitter

  Last year, my colleague Tom Pick (@TomPick) and I introduced the #Nifty50 awards, which honored 50 men and 50 women who were leading the way in social media through their active engagement on Twitter. This year, we’ve narrowed the criteria a bit to focus...

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Real Brands Need Real-Time Leaders

The Importance of Embracing Social Media in the C-Suite The impact of social media in the digital bazaar is undeniable.  Consumers now demand more transparency, authenticity and engagement from their brands, and the businesses smart enough to pay attention are happy...

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