As we have seen time and again both through our personal experiences and through human history, how well we prepare for disaster contributes greatly to our experiences when one eventually strikes. This is true for us both as individuals and in our roles within...
“This is a test of the Emergency Broadcast System.” Ever since the advent of radio and television, these words have offered us a sense of connectedness and security. While these tests had an uncanny way of interrupting the climactic moments of our favorite programs,...
The risk social media brings to brand reputation is real We don’t live in a world where conventional risk-management textbooks prepare us for social media’s impact on brand reputations. Because of the Internet and globalization, social media threats have...