Facebook Home – The Pursuit of Social WOW for Brands

by Cheryl Burgess on June 12, 2013

Cartoon Balloon

On April 12, in an exclusive partnership with AT&T, HTC released the exciting new HTC First. The First has many new features, perhaps the most exciting of which is the inclusion of the immersive new mobile platform Facebook Home. This new take on the mobile social experience should better equip brands to put the “wow” into their interactions with their Facebook community.

According to Facebook’s press release, the developers of Facebook Home didn’t simply want to create the next version of Facebook for the smartphone, they wanted to create an entirely new experience. “We asked ourselves—if sharing and connecting are what matter most, what would your phone be like if it put your friends first?”

The Facebook Home platform aims to do just that. While not a dedicated operating system itself, Facebook Home installs to Android phones, creating a “family of apps” centered around Facebook that makes social mobile interaction a cinch.

Leave your family at the table

Facebook historically hasn’t relied too much on commercials, but the social media giant was eager to unveil a trio of new ads to celebrate the launch of Facebook Home. These commercials strike just the right tone of celebration and self-awareness, playfully depicting different people using Facebook Home’s many exciting features while ignoring the real people and environment around them.

Commercials such as these show marketing rhetoric at its best. Brands of any size can learn a lesson or two about transforming a perceived weakness into a strength—or in this case a product’s big selling point. Since the dawn of cellphones, some people have forwarded the idea that these devices take people outside of their immediate reality and into a virtual one. With these clips, Mark Zuckerberg and company comically offer their response: so what?

The way Zuckerberg sees it, occasionally checking out of one’s immediate situation to check in with friends online allows a person to stay better connected to a larger network of people—strengthening relationships in the process. “With Facebook and other tools, you can stay connected and get more context from more people,” Zuckerberg says in a recent Business Insider post. “People often think of staying connected as frivolous — it’s not. It’s powerful.”

Zuckerberg is so invested in this idea of small, controlled interruptions that he’s even willing to make fun of himself in defense of it, as this hilarious Facebook Home commercial demonstrates.

As this commercial shows, sometimes the social can intrude on the workplace. However, for many small brands trying to build awareness on the cheap, sometimes social is the workplace.

Features

So what exactly makes Facebook Home such a new kind of social experience? For brands hoping to remain vigilant in their community building efforts, the Facebook Home platform helps to remove several barriers to communication. The following four features help to create a more immersive mobile social experience:

  • Cover feed: As the press release states, “Cover feed is for those in-between moments—like waiting in line at the grocery store or between classes—when you want to see what’s going on in your world.” The cover feed alone changes the nature of the mobile social game, replacing your smartphone’s standard lock and home screens. For anyone managing social feeds for their brand, this allows them to check into their news feeds with a simple glance down to their phones.

 

  • Notifications: Integrated into the cover feed is the notifications feature, which alerts the user to specific messages directed at them. The social media manager then respond either by double-tapping the pop-up to like it or by ignoring it and swiping it away.

 

  • Chat heads: This handy feature allows users to continue Facebook chats even while they’re using other apps. As the feature’s name implies, when someone sends a message, a movable avatar of their face appears, regardless of what other apps you have open. Because this feature is integrated in to Android SMS system, users can also respond directly with their own text.

 

  • App launcher: Some users may be wondering how to get to the other apps on their phone is Facebook becomes the dominant interface. Facebook Home offers easy swiping to get the user either to a favorite apps menu or to a screen containing all of their apps.

For a comprehensive experience, the new HTC First phone also comes pre-installed with Facebook’s popular image-sharing platform, Instagram. These features certainly add a new kind of wow to the mobile social experience, allowing brands to better connect to their Facebook communities than ever before.

Have you purchased an HTC First or downloaded the Facebook Home platform? Share your thoughts in the comments below.

Photo Source: Dryicons 

COMING SOON – Summer, 2013 – The Social Employee – (McGraw-Hill)

Authors Cheryl Burgess and Mark Burgess

Foreword by David C. Edelman – Global Co-leader, Digital Marketing and Sales Practice, McKinsey & Company

Follow @SocialEmployee on Twitter

PRE-ORDER NOW! Click here!

The Social Employee FINAL

The Social Employee Book Cover FINAL

 

{ 3 comments }

Bio

Cheryl Burgess
Cheryl Burgess (@ckburgess) CEO and CMO of Blue Focus Marketing, author of The Social Employee - How Great Companies Make Social Media Work, to be published by McGraw-Hill, in summer 2013. She is a social branding consultant with expertise in social business and social media. She is an expert blogger for AT&T Networking Exchange on social media. Proud to be an invited contributor to the Wharton FOA's Advertising 2020 Project. Active Member of the Wharton Advertising 2020 Contributor Community. She was awarded Wharton Future of Advertising's MVP and praised as a "brilliant strategic thinker in the social media space." Huffington Post honored her as one of 40 global women "Passionistas" for her "great business expertise and timeless blog posts." Also, Huffington Post "Top 100 Business, Leadership and Technology Twitter Accounts You Must Follow." She was featured in Fast Company and Business Insider. Invited speaker on "Expanding Your Social Influence" at the AT&T Networking Leaders Academy Annual Conference. She is a four-time winner of the Twitter Shorty Award in Marketing [The New York Times hails this as the Oscar of Twitter], named Top 75 Twitter Women, 2012 Top 100 Branding Experts on Twitter, and a 100 Top Marketer on Twitter. Cheryl is a syndicated blogger. She is the co-founder of #Nifty50 Top Twitter Women and #Nifty50 Top Twitter Men. Google+

4. The book

 

It’s such a thrill to be part of a community of such talented thinkers and writers. And it would appear that lately they’ve been quite busy. Several of our friends have recently put out books, including Women in High Gear, by Anne Deeter Gallaher (@AnneDGallaher) and Amy D. Howell (@HowellMarketing), Ditch, Dare, Do by William Arruda (@WilliamArruda) and Deb Dib (@CEOCoach), and Influence Marketing, by Danny Brown (@DannyBrown) and Sam Fiorella (@samfiorella).

Each of these books makes for a compelling read, and can help readers expand their knowledge and expertise both in elements of personal/professional development and applying new marketing theories to make the most of their online communities. Let’s take a closer look at each of them.

Women in High Gear, by Anne Deeter Gallaher and Amy D. Howell

As Anne D. Gallaher and Amy D. Howell say in the opening of their book, “We believe strongly in a no whining zone.” It’s that spirit that echoes throughout the book as the authors share their experiences as successful women entrepreneurs in a competitive work environment not always stacked in their favor.

By kicking it into high gear, Gallaher and Howell argue, one’s career goals can be met without having to compromise other personal values as they intersect with home and the workplace. “High gear women,” they say, “are confident, resilient, and bold. We have a positive inner voice, strong interpersonal skills, and choose our company wisely.”

These lessons, however, are not only meant for a female audience—a point Gallaher and Howell make clear in the beginning. The authors speak from their own experience as women, but the advice they give applies to anyone dedicated to getting the most out of their professional careers: ask for what you want, make yourself visible to those above you, and offer value to the professional relationships you forge.

To learn more about Women in High Gear and to buy your copy of the book, visit the website.

Ditch, Dare, Do by William Arruda and Deb Dib

Authors William Arruda and Deb Dib understand that you’re busy, so they’ve designed Ditch, Dare, Do to be easily digestible without sacrificing quality or depth. This is what personal branding is all about, and Arruda and Dib masterfully show us why building a strong personal brand is not only essential to survival in today’s business world, but also beneficial to the parent brand under which the employee works.

First, what does it mean to “ditch, dare, and do”? As Arruda and Dib explain, “A ditch replaces thinking habits that aren’t helping you move forward. A dare propels you to take new, exciting risks. A do is a critical step you must execute to build your brand.” The book then takes the reader through the best behaviors of someone wanting to develop a strong personal brand, highlighting important personal traits such as values, vision, and personal health. People remember a person who stands for something with integrity and authenticity.

As Arruda and Dib take you through these easy-to-digest concepts, they not only provide examples of these behaviors but also force you to examine your own strengths and shortcomings through incisive quizzes and worksheets. Somebody with a strong personal brand is not passive, and neither is the reader of this book.

To learn more about Ditch, Dare, Do and to buy your copy of the book, visit the website.

Influence Marketing, by Danny Brown and Sam Fiorella

As authors Danny Brown and Sam Fiorella make clear in Influence Marketing, this isn’t your grand-daddy’s marketing theory. The information age—accelerated by the rapid rise of social media—has fundamentally changed the way brands market to customers. It’s well understood that social marketing requires the cultivation of influence. Indeed, the job of marketers today is often to learn how to influence the influencers.

If that sounds complicated, sometimes it can be. Part of the challenge is that there hasn’t yet been a book to offer a complete breakdown of the influence marketing process the way this book does. Brown and Fiorella expertly lay out the seemingly endless considerations marketers must undertake to get through all the static and reach their target communities—with the help of prominent influencers in the field, of course.

Influence Marketing isn’t afraid to ask the tough questions either. At one point, Brown and Fiorella ask, “So who—if anyone—is really an influencer anymore? When everyone is free to produce whatever content they want and publish it without fact checking or compliance, how can online recommendations be trusted? … Even if you could identify a true influencer, would it do you any good?” These are all very good questions, as they identify the fundamental challenge of becoming truly influential in the digital bazaar: sifting through the noise. With the proven methods and success stories in this book, identifying the right spheres of influence will no longer be such a mystery to marketers.

To learn more about Influence Marketing and to buy your copy of the book, visit the website.

Photo source:  Flickr MASTERDEGREE

 COMING SOON – Summer, 2013 – The Social Employee – (McGraw-Hill) 

Authors Cheryl Burgess and Mark Burgess

Foreword by David C. Edelman – Global Co-leader, Digital Marketing and Sales Practice, McKinsey & Company

Follow @SocialEmployee on Twitter

PRE-ORDER NOW! Click here!

The Social Employee FINAL

The Social Employee Book Cover FINAL

 

{ 0 comments }

Bio

Cheryl Burgess
Cheryl Burgess (@ckburgess) CEO and CMO of Blue Focus Marketing, author of The Social Employee - How Great Companies Make Social Media Work, to be published by McGraw-Hill, in summer 2013. She is a social branding consultant with expertise in social business and social media. She is an expert blogger for AT&T Networking Exchange on social media. Proud to be an invited contributor to the Wharton FOA's Advertising 2020 Project. Active Member of the Wharton Advertising 2020 Contributor Community. She was awarded Wharton Future of Advertising's MVP and praised as a "brilliant strategic thinker in the social media space." Huffington Post honored her as one of 40 global women "Passionistas" for her "great business expertise and timeless blog posts." Also, Huffington Post "Top 100 Business, Leadership and Technology Twitter Accounts You Must Follow." She was featured in Fast Company and Business Insider. Invited speaker on "Expanding Your Social Influence" at the AT&T Networking Leaders Academy Annual Conference. She is a four-time winner of the Twitter Shorty Award in Marketing [The New York Times hails this as the Oscar of Twitter], named Top 75 Twitter Women, 2012 Top 100 Branding Experts on Twitter, and a 100 Top Marketer on Twitter. Cheryl is a syndicated blogger. She is the co-founder of #Nifty50 Top Twitter Women and #Nifty50 Top Twitter Men. Google+

5 Tips On Finding Your Next Customer

by Cheryl Burgess June 3, 2013

According to a May 2012 survey by Constant Contact, over three-quarters of small businesses agree on their primary goal: attracting new customers. Unfortunately, a more troubling statistic shows that many small business owners are missing out on a vital opportunity. According to a recent eMarketer post, only 32 percent of small business owners think social media [...]

Read the full article →

Building Your Brand With Google+

by Mark Burgess May 14, 2013

Now that Google+ has been around for a few years, the benefits have come into sharper focus.  Most notably, this rapidly-growing social network is proving to be a popular, integrated platform for small business.  The brilliance of Google+ lies in the variety of engagement opportunities it offers.  With tools like Communities, Hangouts, and Circles, small [...]

Read the full article →

Shorty Awards Is the Oscar of Twitter – Community Appreciation

by Cheryl Burgess May 13, 2013

Cheryl Burgess (@ckburgess) Wins 2013 Twitter Shorty Award for Marketing In just its fifth year of existence, the Shorty Awards has quickly risen to prominence in the social media community.  Recognizing social media influencers in a variety of categories, the Shorty Awards are often referred to as the “Academy Awards of the Internet.” According to [...]

Read the full article →

The Important (and lucrative) Midsize Companies by @Midmarket Institute

by Ram Iyer April 30, 2013

  As a business executive, you’d like to find the few companies that spend a lot, have growth potential, will stay loyal to your company and provide better than average margins.  Does that sound like a pipe dream?  There is such a group of companies in every country and the largest group is in the [...]

Read the full article →

Are Social Employees The Future of Marketing? @SocialEmployee

by Michael Brenner April 16, 2013

  By Michael Brenner – An Interview with Cheryl Burgess  As we think about social media, social business and social employees, how will great companies use their employees to get ahead in the Future of Marketing? In our previous interviews, we’ve discussed the future of Digital Marketing, Personal Branding, Content Brands, Customer Brands, Creativity, Big Data, Customer Experience, Thought Leadership, the Future of Search, the Science [...]

Read the full article →

Secrets to Social Branding Success for Small Businesses

by Cheryl Burgess April 9, 2013

Welcome to the social media conversation of 2013, where business and marketing communities have accepted the why of social media, and now they have begun asking the how. Everywhere we look, small businesses are ready to go social, but many of them are wondering where to begin. With so many social media options staring them [...]

Read the full article →

Advertising in a Hyper-Real-Time World – Wharton FoA 2020 Project @WhartonFoA #WhartonFoA

by Mark Burgess March 14, 2013

The following post by Mark Burgess (@mnburgess) was initially published as a contribution to The Wharton Future of Advertising Program’s Advertising 2020 Project. By 2020, the term “advertising” will be redefined from today’s definition of “paid media only” to the true integration of all relevant paid, owned and earned media. The distinction between these three [...]

Read the full article →

Say “Cheese” with Social

by Cheryl Burgess March 5, 2013

Small businesses are realizing that social media is here to stay, and they are taking notice because becoming a social brand can help drive revenue.  Traditionally, small business have used outbound advertising platforms like direct mail, cable television, newspapers or yellow pages, but today outbound marketing strategies have largely been replaced by inbound strategies.  Integrating [...]

Read the full article →